wonderful stay, lovely receptionist, fabulous room, secure parking, great breakfast, short tram ride to Heidelberg center

expensive internet fee

It deserves its 4 stars. We loved facilities and staff of this venue. Zum Lausbub, where you can eat, is easy walk to the hotel.

Booked a room overlooking the city. Such a quiet hotel - just a walk down to everything. Also, we could visit Hebelhalle, it was 10 minutes' drive away. Our stay was a GREAT experience.

Comfortable bed, spotless room, efficient reception, cool corridor drinks, ample parking. Nice Italian place nearby. Enjoyable stay, convenient tram access.

I always stay here when I'm in town, and I never regret it. The staff helped me print documents on my first visit and it was perfect. This place has everything I need: Wi-Fi, off-site parking, a bar, and more. See you next business trip!

The bed was incredibly comfortable and the room was spotlessly clean. We were impressed with the shutters in the room that blocked out the light, allowing for a peaceful sleep during the long European days. The restaurant downstairs was a great convenience and the staff there were kind and attentive. The breakfast offered was also quite good.

I always return to my favorite hotel in Heidelberg. The staff once helped me find my lost bracelet, etched in my memory. It has everything I need: Wi-Fi, off-site car park, luggage storage, bar/lounge, restaurant, welcome drink. Perfect for my business trips.

Located in a peaceful district, this hotel is just a short distance from the city centre and provides easy access to public transportation. With helpful staff and clean, comfortable rooms equipped with amenities such as a water kettle and ice, guests can enjoy a relaxing stay.

One member of the hotel staff was not as welcoming as the rest and failed to provide information about important amenities like WiFi.

The staff are exceptionally friendly and helpful. The rooms are comfortable and high-tech. Convenient tram access to the city center. Good value and quality restaurant. Secure parking available.

Nothing, all great.

I recently stayed at this luxurious 4-star hotel and I must say, it was a wonderful experience. Located in a quiet suburb to the west of the city, I enjoyed the peacefulness and tranquility that this place offers. The rooms were well-designed, clean, and comfortable, with modern furnishings and a nice balcony to enjoy the views. The hotel also provided excellent services, from the polite and efficient reception to the helpful staff who went above and beyond to make my stay enjoyable and relaxing. The amenities were top-notch, including free parking, good wifi, and a tasty breakfast with a variety of options. this hotel provided enhanced comfort and quality services that made my stay truly memorable.

I highly recommend this hotel to families looking for a pleasant and calm stay.

The hairdo bags were cute and a nice touch. the breakfast was decent with a good variety of options. the tram stop was conveniently located only a short walk away.

The neighborhood was not pleasant, with a lot of construction work and a feeling of insecurity. the rooms were not well maintained, with damp sheets and no air con.

I had a wonderful stay at this hotel. The staff was extremely helpful and polite. The location was great, and the transportation was easily accessible. The hotel facilities were top-notch, and the cleanliness was impeccable. The breakfast had a great selection to choose from.

Cannot find any fault.

The room was spotless and the bed was incredibly comfortable. We appreciated the shutters that blocked out light, so we could sleep in. The breakfast was tasty and the staff was polite and helpful. We were also happy to find that the hotel was located close to public transportation, which made it easy to explore the city.

We were disappointed that the paid wifi was very poor, and there was no fridge in the room. The heater in the bathroom did not work properly, which made it quite chilly.